Success Stories

Bankers Assurance

:: Bankers Assurance Success Stories

Three years ago, managing internal communications at Bankers Assurance was a top concern. How could the company offer centralized Internet Access - to collaborative tools, the Intranet and office applications - to connect employees in six locations around Lebanon?

"When TRINEC approached us, we were aware of ASP technology but unaware that such services existed locally" says Ronald Azar, COO. Impressed by TRINEC's confidence in the ASP model and the company's financial backing, Azar signed on.

TRINEC's emphasis on training "was a major part of the deal". During deployment, TRINEC thoroughly explained the ASP model and its benefits to employees. It then provided hands-on training for Microsoft applications, including use of Outlook and Exchange as a collaborative and messaging tool.

With internal communications now centralized, BA commends TRINEC's customer service. TRINEC's "team is dynamic, highly knowledgeable and very sure of the service they provide. They know exactly what they want to offer and how. They are very committed to what they do."

TRINEC's "Total Cost of Ownership Analysis", which outlines return on investment, indicates that Bankers Assurance should save up to 35% of the direct and indirect costs associated with IT for the three-year period.