Success Stories

ASP

:: Libano Suisse

When TRINEC approached Libano-Suisse last year the company's major goals were to lower the total cost of IT and set up a new internal communication network. With a recently allocated budget and a challenging IT restructuring plan, Libano-Suisse was looking at a significant financial investment.

The company was at the brink of investing heavily into:
- A new communication system that would link both the Head Office and their Dora branch
- An additional link that would link Libano-Suisse to Mednet (insurance application provider)
- A more secure Internet system with the latest firewall technology and a reliable anti-virus system
- Upgrading existing hardware and software applications

And what was more interesting is the fact that they were in a hurry! By means of a Total Cost of Ownership Analysis (document showing ASP advantages in comparison to traditional practices), Libano-Suisse proved to have a total cost of saving of up to 37% in three years.

As Mr. Milad Faysal (Libano Suisse IT Manager) stated, "with no initial upfront investment plus a trial period, free of charge we couldn't have gone wrong". To Mr. Faysal's surprise not only did TRINEC deliver what they promised they offered their know-how in the design phases of the new communication infrastructure and proved their expertise in the field of IT consultancy.

Previous to outsourcing, communication between both Kantari (Head Office) and Dora was slow and bottleneck was a major issue. Connecting and processing Medical Claims were also done manually and as a result made the process very time consuming. Connectivity costs were high and administering of the company's day-to-day users was costly and intense.

Today, most importantly, Libano-Suisse IT professionals are free to focus on the development of new applications and the company's core business. Through Outsourcing, not only has the company been able to save financially but the majority of its day-to-day operations such as PC administration, link monitoring and user problems are now taken care of by TRINEC.